Refund policy
We want you to be completely satisfied with your purchase from G&M Jewelry. If, for any reason, you are not happy with your order, you can return it to us within 30 days of the delivery date. All returns are subject to a restocking fee. The customer shall bear the costs of return shipping.
Please note the following conditions for returns:
- The item must be in its original condition, unaltered, and undamaged.
- The item must be returned with the original packaging, and any accompanying certificates or documents.
- The refund will be issued to the original form of payment within 14 days of receiving the returned item.
- Custom orders are not eligible for return.
To initiate a return, please contact us at gm.jewelry@yahoo.com. We will provide you with a return authorization number and instructions on how to ship the item back to us. Please do not send any items back to us without a return authorization number, as they will not be accepted.
We appreciate your business and hope you enjoy your purchase from G&M Jewelry.